03 sectionsLast updated 19 October 2026
Order preparation
Printed and framed products are made to order. Production begins after successful payment and the final artwork saved with your order is used for fulfilment.
Digital products do not require physical shipping and are delivered through the method stated at checkout or in your order confirmation.
Tracking and delivery
- Available delivery estimates are shown before payment.
- A tracking reference is shared when a physical order is dispatched.
- Someone may need to be available to receive larger framed products.
- Courier delays caused by weather, access restrictions or regional disruptions can affect the original estimate.
Delivery details
Please check the recipient name, mobile number, postcode and full address before payment. If you notice an error, contact us immediately. An address cannot always be changed after production or dispatch has begun.
Still need a hand?Write to hello@planetsdivine.com and include your order number when relevant.
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