Your information should be treated with care.

Information we collect

• Contact and delivery details supplied during checkout or support conversations.
• Poster choices, personalized wording, selected dates, places and generated order references.
• Technical information needed for security, reliability and basic website analytics.
• Payment status and provider references. Card and banking credentials are processed by the payment provider and are not stored by PlanetsDivine.

How information is used

We use information to create previews, process and fulfil orders, deliver customer care, prevent misuse, maintain service reliability and meet legal obligations. We do not sell personal information.

Service providers and retention

Information may be shared only as needed with providers involved in payments, hosting, printing, fulfilment, delivery or operational support. Records are retained only for as long as reasonably required for these purposes and applicable legal obligations.

Your choices

You may ask about the personal information associated with you, request a correction, or request deletion where the law permits. Email hello@planetsdivine.com so we can verify and respond to the request.